Finally — A Dispatcher That Never Misses a Detail

TrueFront AI replaces or augments your call answering service, dispatchers (for routine tasks), manual follow-up systems, and basic scheduling software. Think of it as adding 2-3 full-time office employees who work 24/7 and never miss a detail. You keep control of your business — AI just handles the repetitive, time-consuming tasks.

Absolutely! During setup, we work with you to customize every question, workflow, and response based on YOUR business process. Whether you need specific questions about equipment brands, access codes, service history, or special requirements — we configure the AI to match exactly how you operate. You can update questions anytime as your business evolves.

Yes! TrueFront AI integrates with most popular field service management software, CRMs, scheduling tools, and accounting systems. We support ServiceTitan, Housecall Pro, Jobber, QuickBooks, and many others. If you use custom software or spreadsheets, we can work with that too. During your demo, we'll confirm compatibility with your specific tools.

Our typical onboarding takes less than 48 hours:

1. Day 1: We analyze your current process, intake forms, and common job types
2. Day 1-2: We configure your AI with custom questions, workflows, and integrations
3. Day 2: You test it with real scenarios and we fine-tune
4. Go Live: AI starts handling calls while you monitor and we optimize

You'll have a dedicated onboarding specialist the entire time. No technical knowledge required on your end.

No! You keep your existing phone numbers. We configure TrueFront AI to work with your current phone system. Calls to your existing numbers get answered by AI, and you can set rules for when to route calls to human staff (like for VIP customers or complex situations). Your customers won't notice any change except faster, more consistent service.

Great question! Our AI is designed to sound natural and helpful — most customers don't realize they're talking to AI. But if a customer requests a human or the AI detects frustration, it can instantly transfer to your team. You stay in control. In practice, 95%+ of customers are happy with AI service because they get instant responses (no hold times) and their jobs get booked faster.

Yes! We offer a risk-free trial period where you can test TrueFront AI with real calls in your business. During your demo, we'll set up a pilot program tailored to your needs. See exactly how it works with your customers, your processes, and your team before making any long-term commitment. Book a demo to learn more about trial options.