Early trade businesses are using TrueFront AI to reduce missed calls, capture job details accurately, and take pressure off admins—without hiring more staff.
Book a DemoEmergency calls, maintenance schedules, and seasonal peaks
Urgent service requests and repeat customer management
Panel upgrades, troubleshooting, and commercial projects
Installation, repair, and emergency service calls
Growing teams that need better call handling
These are stories from pilot partners and early adopters testing TrueFront AI in real-world workflows.
During peak season, their admin was fielding 40-50 calls a day while trying to dispatch techs and handle invoicing. Missed calls went to voicemail, and follow-up was hit or miss. Job details were scattered across sticky notes and text messages.
TrueFront AI now handles initial calls 24/7—capturing customer info, unit types, and problem descriptions. The admin gets clean summaries in their inbox and can focus on dispatching and customer follow-up instead of answering every inbound call.
"It's like having another person on the phones, except it doesn't take breaks. We're not missing calls anymore, and our admin actually has time to manage the schedule."
— Operations Manager, Mid-Size HVAC Company
Emergency calls came in at all hours. The owner's cell phone was the only after-hours option, which meant constant interruptions during family time and weekends. Job intake was inconsistent—sometimes they got full details, sometimes they didn't.
Now the AI picks up after-hours calls, asks the right questions, and routes true emergencies to the on-call tech with all the details. Non-urgent calls get scheduled for the next business day. The owner gets summaries in the morning instead of phone calls at midnight.
"I'm not glued to my phone anymore. The AI handles intake, and I only get notified for real emergencies. It's been a game-changer for work-life balance."
— Owner, Family Plumbing Business
Their small team was juggling commercial and residential work. When everyone was on a job site, calls went unanswered. By the time they called customers back, some had already booked with competitors. Job details were often incomplete, leading to wasted trips.
TrueFront AI answers every call while the crew is on site. It captures property type, project scope, and urgency level. The team reviews summaries between jobs and follows up with quotes or scheduling. No more lost opportunities because someone couldn't pick up the phone.
"We're a lean operation. Before, if we were all on a job, calls just rang. Now every call gets answered and logged. That alone has probably saved us dozens of potential jobs."
— Lead Electrician, Small Electrical Company
The shift from chaos to clarity—what daily operations look like before and after TrueFront AI.
The core capabilities that make operations smoother for trade businesses.
Every call gets picked up—day, night, weekends, holidays. No more voicemail or missed opportunities.
Customer info, service type, problem description, urgency level—all organized and ready to review.
Connects with your calendar to find available slots or flags calls for manual scheduling based on your workflow.
Clean, organized summaries delivered via email or your preferred tool—no more deciphering handwritten notes.
Integrates with your CRM, job management software, and calendar tools. TrueFront AI fits into your workflow—not the other way around.
No pressure. No sales pitch. Just a real walkthrough of how TrueFront AI would handle calls for your specific trade and workflow.
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