AI Operations Platform

More Than Calls.
A Smarter Way to Run Your Front Office.

TrueFront AI handles customer intake, job details, estimates, and follow-ups—all while working alongside your existing staff to reduce workload and capture more opportunities.

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What TrueFront AI Actually Does

TrueFront AI acts as an AI operations layer that manages incoming work, organizes information, supports estimates, and reduces admin workload. Phone calls, web forms, and text messages are simply ways work enters the system—AI handles it all.

What TrueFront AI Handles

TrueFront AI supports your entire front-office workflow — from first contact to follow-up — without replacing your team.

Intelligent Intake Across Calls, Texts, and Forms

TrueFront AI captures incoming work the same way your best admin would — by asking the right questions, understanding urgency, and documenting details clearly.

Calls, texts, and online requests are all treated as entry points into one organized system.

Answers and responds 24/7
Captures job details and customer info
Adapts questions based on trade and job type
Eliminates messy notes and missed context

Smarter Estimate Preparation (With Human Control)

TrueFront AI helps prepare estimate details so your team doesn't start from scratch every time. Job information is standardized, organized, and ready for review — without sending pricing automatically.

Your team stays in control of approvals and final numbers.

Organizes scope and job details
Supports consistent estimate drafts
Flags urgent or high-value work
Never sends pricing without approval

Automated Follow-Ups Without the Chasing

Missed calls, unanswered estimates, and forgotten follow-ups cost real money. TrueFront AI handles routine communication so nothing slips through the cracks.

Customers stay informed without adding work to your admins.

Missed-call follow-ups
Appointment confirmations
Status updates and reminders
Consistent, professional messaging

An AI System That Works With Your Operation

TrueFront AI isn't a single tool — it's a system that supports how your business already runs. It fits alongside your existing software, staff, and workflows without forcing change.

You decide how much automation to use and where it helps most.

Supports admins and dispatchers
Scales during busy seasons
Reduces interruptions and overload
Flexible, not locked-in

Calls are just the beginning. TrueFront AI helps manage the work that comes after.

End-to-End Workflow

From the moment work enters your system to final customer follow-up—here's how TrueFront AI supports your operation.

1

Work Comes In

  • Phone calls from customers
  • Web forms and online quote requests
  • Text messages and SMS inquiries
  • After-hours and weekend requests
2

AI Intake & Understanding

  • AI speaks naturally with customers to understand their needs
  • Captures job details, urgency level, and full context
  • Asks the right follow-up questions based on your trade type
3

AI-Assisted Estimates & Next Steps

  • AI helps prepare estimate details and pricing context
  • Standardizes job information for consistency
  • Flags urgent or high-value work for priority handling
  • Prepares drafts for admin or dispatch review
4

Human Review & Control

  • Admins and dispatchers approve, adjust, or send estimates
  • Staff controls scheduling and technician assignments
  • AI never sends final pricing without approval
5

Follow-Ups & Ongoing Support

  • AI handles missed-call follow-ups automatically
  • Sends reminders and status updates to customers
  • Keeps customers informed without manual chasing

What This Is (And Is Not)

This Is

  • An AI support system for your front office
  • A way to reduce admin load and missed work
  • A tool that improves consistency

This Is Not

  • A replacement for your staff
  • A call center with outsourced workers
  • A rigid or locked-in system

Where TrueFront AI Fits Best

Built for service businesses that need better operations without adding headcount.

Busy Service Businesses

Teams handling high call volume who need consistent intake and follow-up without adding staff.

Seasonal Call Spikes

Handle peak seasons (storm damage, heat waves, winter freezes) without temporary hiring or burned-out staff.

Overloaded Admins

Free up admin staff from repetitive intake calls so they can focus on dispatch, estimates, and customer relationships.

Growing Teams Without Hiring Pressure

Scale your front office operations as work increases without the cost and complexity of hiring more office staff.

Setup & Onboarding

Getting started is faster and easier than you'd expect.

Setup Is Fast and Guided

Most businesses are live within 5-10 minutes. Forward your number, connect your calendar, tell us what services you offer—we walk you through it step by step.

No Long Contracts

Month-to-month subscriptions. Cancel anytime. We also offer seasonal pause options for businesses with off-seasons.

Live in Days, Not Weeks

No long training periods or complex technical integrations. Most businesses start routing calls to TrueFront AI within a few days of signing up.

Flexible, Operator-Friendly Terms

TrueFront AI is built for real service businesses—not long-term software contracts.

There are no long-term commitments. You stay because it works, not because you're locked in.

We also understand seasonality. During slower periods, eligible customers can pause active call handling while keeping their setup intact, so they're ready to turn it back on when business picks up.

Pause options are available after onboarding and subject to reasonable limits.

See How TrueFront AI Fits Your Operation

We'll walk you through the system using your real workflows—not canned demos. See exactly how TrueFront AI would handle your intake, estimates, and follow-ups.

Book a Demo
15-minute walkthrough
No sales pressure
Tailored to your trade